Privacy Policy

Who we are

This website is operated by Ingenium AI Group Ltd, trading as Ingenium AI Group. Our registered address is 14 Museum Place, Cardiff, Wales, CF10 3BH and our company number is 17269464. For any questions about this policy or your personal data, please email hello@ingeniumai.group.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Ingenium AI Group Ltd is the data controller for the personal data described in this policy.

What personal data we collect

We collect only the personal data we need to run this website and respond to you:

• Contact and partner form submissions. When you complete a form on our site, we collect the details you provide, which may include your name, email address, company, enquiry reason or partner type, website, industry and the message or exploration details you send us.
• Email correspondence. If you email us directly, we receive your email address and anything you choose to include in your message.
• Basic technical data and server logs. Our infrastructure records standard information such as IP address, browser user agent and timestamps for the purposes of security, abuse prevention and diagnostics.

Purposes and lawful bases

We use personal data for the following purposes and rely on the following lawful bases under UK GDPR:

• Responding to enquiries and partnership applications. We process the details you submit through our contact and partner forms so that we can reply to you, assess your enquiry and, where appropriate, discuss working together. Our lawful basis is our legitimate interests in running our business and responding to people who contact us.
• Correspondence you initiate. When you write to us directly, we process your correspondence to reply to you and keep a record of the exchange. Our lawful basis is our legitimate interests in dealing with communications addressed to us.
• Security, integrity and logging. We process basic technical data to keep the site secure, prevent abuse and diagnose issues. Our lawful basis is our legitimate interests in protecting our systems and the people who use them.

Cookies

This site currently sets only strictly necessary items required for the site to function. We do not set advertising cookies. If we introduce analytics or any other non-essential cookies in the future, we will update this policy and, where required, ask for your consent first.

Who we share data with

We do not sell your personal data. We share it only with a small number of trusted service providers who help us run this website, our database and our email infrastructure. These providers act as our processors, are bound by contract to protect your data and may only use it to provide services to us.

We may also share personal data where we are required to do so by law, or to establish, exercise or defend legal claims.

International transfers

Some of our service providers may process personal data outside the United Kingdom. Where that is the case, we rely on appropriate safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or adequacy regulations, to make sure your data remains protected to an equivalent standard.

Retention

We keep enquiry and partner form submissions for no longer than 24 months from the date of receipt, unless a business relationship develops that requires us to keep them for longer. Where a relationship follows, we retain relevant records for as long as needed to manage that relationship and to meet our legal, accounting and regulatory obligations. After the retention period we delete or anonymise the data.

Your rights under UK GDPR

Subject to certain conditions, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data (rectification).
• Ask us to delete your personal data (erasure).
• Ask us to restrict how we use your personal data.
• Object to our processing where we rely on legitimate interests.
• Receive certain personal data in a portable format (portability).

To exercise any of these rights, please email hello@ingeniumai.group. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk. We would appreciate the opportunity to address any concerns before you approach the ICO.

How to contact us about privacy

For any question about this policy or the way we handle your personal data, please contact us at hello@ingeniumai.groupor write to us at Ingenium AI Group Ltd, 14 Museum Place, Cardiff, Wales, CF10 3BH.